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The Defining Edge DVDs are excellent. They are so comprehensive and insightful. They have done me and my partner a power of good!

Mark cares deeply about the profession, and it shows. As one of the founding fathers of the practice management era, Clients 4 Life and Defining Edge represent the culmination of a lifetime of research and learning. In my view they should b…

Mark, I want you to know I have received some excellent feedback from the above seminar and your Defining Edge notes are really comprehensive. I am really confident the outcomes from yesterday will make a real difference.

I wish I had heard this session before setting up my practice. I will apply many of your principles with colleagues in the company that I am currently working for.

What was most liked, was you as a lecturer, maybe you did not realise it, but the Latvians are people with low self-esteem, always thinking that the other has everything better, but they themselves do not appreciate the good that they alrea…

Your time with us was so inspiriting with so many new ideas giving. Thank you. It is privilege to work with you.

The presentation was amazing, and the breakout groups worked really well. The afternoon set the scene beautifully for this morning’s session which was a really usefully forum. We had to be dragged out for lunch without having completed the …

Mark has consulted with ABG and throughout this time gained the trust and respect of the partner group. His common sense and insightful approach combined with his passion and integrity have been of great value in helping us all focus on wha…

Mark has been a trusted conference facilitator for CharterGroup who has over a number of years delivered seminars to our members both at conferences and in-house. His insights have always been deeply challenging and have contributed to our …

I chose to attend your course yesterday at Scarborough and would like to congratulate you on your ability to provide first class entertainment on a Friday afternoon whilst at the same time being inspirational and sowing the seeds of ideas a…